The Driveline Baseball product warranty gives you 365 days of coverage from the date of your purchase on nearly all products* we manufacture including:
PlyoCare Ball ®
Hitting Plyo Balls ®
Leather Weighted Baseballs
Wrist Weights
Recovery Mini-Trampoline
Command Balls
Premium PlyoCare® Carrying Case
The best products for baseball player development – now with the best warranty in the industry. Simply fill out the form at the bottom of the page, send us a picture of your item and let us know how you’re using our products. So long as it is within 365 days of your original purchase we’ll send you a replacement – completely free of charge.
*There are a few exceptions to the 365-Day Warranty listed below
PULSE Workload Monitors and Accessories
PULSE Workload Monitors are covered by a warranty for a period of six (6) months from the original date of purchase. This warranty is non-transferable and is only valid for the original purchaser.
Includes:
Sensor
Arm Strap
Charging Cord
Compression Sleeve
Carrying Case
Coverage:
This warranty covers defects in materials and workmanship under normal use. The PULSE Workload Monitor and Accessories are designed to be used by a single athlete and is not intended for sharing among multiple users. The warranty applies only to the original use case and excludes coverage for misuse, abuse, or any alterations to the device.
Exclusions:
This warranty does not cover:
Damage resulting from improper handling, lack of care, accidents, or normal wear and tear.
Use of the product outside the intended activities or in conditions beyond those described in the product documentation.
Damage caused by third parties or non-authorized service centers during installation, repair, or modification.
Products purchased from unauthorized dealers.
Driveline Bat Speed Trainers
Coverage:
Driveline Bat Speed Trainers are covered by a warranty for a period of 120 days from the original date of purchase. This warranty is non-transferable and is only valid for the original purchaser.
Smash Factor Balls and Good Enough Baseballs
Coverage:
Smash Factor Balls and Good Enough Baseballs are consumable products which carry no express or implied warranty and are not eligible for replacement.
How to extend the life of your Plyo Balls ®:
Check the surface you are throwing your Driveline Plyo Ball ® into. For the best results throw into a padded Plyo Ball ® Wall. This is not feasible for everyone so smooth concrete walls are a good substitute. Do not throw them into brick walls, chain link fences, or any textured surface. This is the quickest way to ruin your new Plyo Ball ®.
If you live in a cold weather environment, make sure your Driveline Plyo Ball ® are getting stored somewhere that does not get below 40 degrees (i.e. equipment shed, car trunk, etc.). If you throw them while they are cold, there is a greater chance they will rip on the surface.
How to extend the life of your Underload bat:
Do not use underload bats against high velocity with real baseballs. Doing so may damage your equipment.
3rd Party Warranty Information
Some products we distribute are manufactured by other companies. Warranty details will vary for these products based on their manufacturer.
Warranty details and contact information for products we distribute, but do not manufacture are found below:
Driveline accepts returns of most products in new, unused condition within 30 days of purchase for a full refund less original shipping costs. Customers may also be charged and up to 10% restocking fee if the product is in good condition but the packaging is not.Used equipment: We do not accept returns or refunds for used, functional equipment. International returns. We do not provide shipping labels for product returns from items sold internationally (outside of the domestic United States). Customers may choose to ship goods to our Kent, WA facility at their own expense for return.
RePlacement policy
The Driveline Baseball product warranty gives you 365 days of coverage from the date of your purchase on all products we manufacture including: PlyoCare Balls Hitting PlyoCare Balls Leather Weighted Baseballs Wrist Weights Recovery Mini-TrampolineCommand Balls • this warranty does not cover our Good Enough Baseballs, Smash Factor Balls* and 3rd Party Products – please look into the warranty details above for full details* For warranty issues simply fill out the form above. So long as it is within 365 days of your original purchase we’ll send you a replacement – completely free of charge.